What services does Carria Networks offer?
Carria Networks provides comprehensive IT solutions including Web & Software Development, Structured Cabling, IT Hardware & Software Sales, Security Systems Installation, Managed IT Services, Repair & Maintenance, and Cloud Integration. We offer end-to-end support from conceptualization to implementation.
How long does a typical IT project take?
Project timelines vary depending on scope and complexity. Simple website projects typically take 2-4 weeks, while comprehensive IT infrastructure setups can take 4-12 weeks. We provide detailed project timelines during our initial consultation and keep you updated throughout the process.
Do you provide 24/7 IT support?
Yes, we offer 24/7 support for our managed IT services clients. Our helpdesk team is always available to address critical issues, and we guarantee response times of less than 2 hours for urgent matters. We also provide remote monitoring to prevent issues before they occur.
What if I'm not satisfied with the service?
Client satisfaction is our top priority. We offer a satisfaction guarantee on all our services. If you're not completely satisfied, we'll work with you to address any concerns at no additional cost. We also provide detailed service level agreements to ensure transparency and accountability.
How do you ensure data security?
We implement multi-layered security protocols including encrypted data transmission, secure cloud storage, regular security audits, and compliance with international security standards. Our team stays updated with the latest cybersecurity threats and implements proactive measures to protect your data.
How can I get started with Carria Networks?
Getting started is easy! Contact us at +254 107 812 181 or email info@carrianetworks.com to schedule a free consultation. We'll assess your IT needs, provide a customized solution proposal, and create a roadmap for your digital transformation journey.
Do you work with small businesses?
Absolutely! We work with businesses of all sizes, from startups to large enterprises. Our scalable solutions are designed to grow with your business, and we offer flexible pricing packages to accommodate different budgets and requirements.
What makes Carria Networks different?
Our end-to-end approach sets us apart. We handle everything from initial conceptualization to final cloud integration, ensuring seamless project delivery. Our local expertise in Kenya combined with international best practices gives us a unique advantage in delivering world-class IT solutions.
Can you help with cloud migration?
Yes, cloud integration is one of our core specialties. We help businesses migrate from on-premise systems to cloud platforms, ensuring minimal downtime and maximum security. We also provide ongoing cloud management and optimization services.
Do you provide training for our staff?
Yes, we provide comprehensive training programs for your team on new systems and technologies we implement. This includes user manuals, hands-on training sessions, and ongoing support to ensure your staff can effectively use all IT solutions.
What are your payment terms?
We offer flexible payment terms including milestone-based payments for projects and monthly subscriptions for ongoing services. We accept various payment methods and can customize payment schedules to match your business cash flow requirements.
Do you offer maintenance contracts?
Yes, we offer comprehensive maintenance contracts that include regular system updates, security patches, performance monitoring, and preventive maintenance. These contracts ensure your IT infrastructure remains secure, efficient, and up-to-date at all times.
Do you work with small businesses?
Absolutely! We work with businesses of all sizes, from startups to large enterprises. Our scalable solutions are designed to grow with your business, and we offer flexible pricing packages to accommodate different budgets and requirements.
What makes Carria Networks different?
Our end-to-end approach sets us apart. We handle everything from initial conceptualization to final cloud integration, ensuring seamless project delivery. Our local expertise in Kenya combined with international best practices gives us a unique advantage in delivering world-class IT solutions.
Can you help with cloud migration?
Yes, cloud integration is one of our core specialties. We help businesses migrate from on-premise systems to cloud platforms, ensuring minimal downtime and maximum security. We also provide ongoing cloud management and optimization services.
Do you provide training for our staff?
Yes, we provide comprehensive training programs for your team on new systems and technologies we implement. This includes user manuals, hands-on training sessions, and ongoing support to ensure your staff can effectively use all IT solutions.
What are your payment terms?
We offer flexible payment terms including milestone-based payments for projects and monthly subscriptions for ongoing services. We accept various payment methods and can customize payment schedules to match your business cash flow requirements.
Do you offer maintenance contracts?
Yes, we offer comprehensive maintenance contracts that include regular system updates, security patches, performance monitoring, and preventive maintenance. These contracts ensure your IT infrastructure remains secure, efficient, and up-to-date at all times.
Still Have Questions?
Our team of IT experts is ready to help you find the perfect solution for your business needs. Get in touch with us for a free consultation and personalized recommendations.
Contact Our Experts