Managed IT Services Overview
At Carria Networks, we provide comprehensive managed IT services that keep your business running smoothly 24/7. Our proactive approach to IT management ensures minimal downtime, enhanced security, and optimal performance across all your technology systems.
Our experienced team of IT professionals monitors, maintains, and manages your entire IT infrastructure, allowing you to focus on your core business operations while we handle the technology that powers your success.
Our Managed IT Services
We offer a complete suite of managed IT services designed to optimize your technology infrastructure and support your business growth.
- 24/7 Network Monitoring & Management
- Helpdesk Support & Technical Assistance
- Server Management & Maintenance
- Data Backup & Disaster Recovery
- Cybersecurity Management & Threat Protection
- Software Updates & Patch Management
- Hardware Procurement & Lifecycle Management
- IT Strategy & Technology Planning
Service Level Agreements
Our managed IT services come with guaranteed service levels to ensure your business receives the support it needs when it needs it.
- 24/7/365 Monitoring & Support Coverage
- < 2 Hour Response Time for Critical Issues
- < 4 Hour Response Time for High Priority Issues
- 99.9% Network Uptime Guarantee
- Monthly Performance Reports & Analytics
- Dedicated Account Manager
- Quarterly Business Reviews
- Escalation Procedures for Complex Issues
Why Choose Our Managed Services?
Our managed IT services provide predictable costs, enhanced security, and improved productivity while reducing the burden on your internal resources.
- Proactive monitoring prevents issues before they occur
- Predictable monthly costs with no surprise expenses
- Access to enterprise-level expertise and tools
- Reduced downtime and improved productivity
- Enhanced cybersecurity and compliance
- Scalable solutions that grow with your business
- Focus on core business while we handle IT
- Regular technology assessments and recommendations
Service Tiers
Choose from our flexible service tiers designed to meet the unique needs and budgets of businesses of all sizes.
- Essential: Basic monitoring, helpdesk support, and maintenance
- Professional: Enhanced security, backup services, and priority support
- Enterprise: Full IT management, strategic planning, and dedicated resources
- Custom: Tailored solutions for specific industry requirements